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General Terms & Conditions for Membership:

Mentioned below are the Ruby Slots's terms. Read them closely ensure to ensure that you completely understand the conditions and are ready to abide by them. Seek the advice of a local legal official in case you have question regarding your rights and obligations arising from this agreement. An alteration in the casino terms at any time is the Ruby Slots's prerogative. Consulting the Website and/or the Help file once every three months is strongly suggested.

We utilize the most modern and peerless methods to maintain and secure you sensitive and personal data, thereby ensuring player protection. These include transmission of sensitive details to and from the client application, encryption of the user name and password information, and transfer of data from our servers.

Player Description & Sureties

  • Be 21 years of age or above, and you can play real money games.
  • Players from certain countries will not be able to make use of free chips provided by the casino. You may view all country restrictions in this PDF document or you can download it in MS Word format to check your status.
  • Permission by the laws of home/local jurisdiction is paramount. Hence the casino shall welcome only those players who are allowed to gamble in online casinos. The duty of finding out about local laws rests solely with the player.
  • A complete comprehension of the steps associated with Internet gambling through the use of this software application, and rules of the game is vital.
  • This software application should be used by the player only to gamble on the net for their own private use. Utilizing it for others is prohibited.
  • Username and password are confidential information. Being the sole responsibility of the player, he/she is required to keep the same in private custody. The player is not permitted to pass their account info to any third party, including but not limited to any minor.
  • The casino's random number generator software determines the outcome of the games. The player's full agreement to this is essential.
  • The player is conscious of the fact that he/she might lose money through the use of this software.
  • Acceptance of the fact that the casino reserves the right to limit and/or refuse wagers by the player is a must. We also retain the right to deny any game bonus for reasons including, but not confined to, player's calumny. In case of abuse, the player's membership shall be terminated, and he/she will be disallowed to use the casino in the future.
  • The casino's verdict vis-à-vis any wager or winnings dispute shall be conclusive and binding.
  • The liability of taxes and fees applicable to winnings resulting from use of the software rests with the player. He/she is expected to maintain and report the winnings to the concerned authorities, in case the prizes are taxable in their jurisdiction.
  • Only legitimate and correct player details mentioned in the registration form shall be accepted.
  • The casino reserves the right to review transaction records and logs at any time, for any reason whatsoever. If, upon such review, it appears that players are participating in strategies that the casino, in its sole discretion deems to be abusive, the casino reserves the right to revoke the entitlement of such player to the promotion.
  • Players are barred from taking part in abusive strategies. The casino reserves the right to go through transaction details & logs anytime, and to annul the entitlement of player's promotion.
  • Terms and conditions pertaining to any offer are subject to future modifications. It is the player's onus to regularly look out for alterations and updates.
  • By downloading the casino's software or signing up for any offer(s), you agree to the receipt of occasional promotional e-mails from us & our associates.
  • Instant billing of your credit card after a deposit/purchase is a given. Make sure you're aware of this.
  • Some of our processors pre-approve transactions and then process the transactions in a batch process later. If your transaction happens to be declined at that time of it being processed, and if there are winnings generated from your pre-approved deposit, winnings from that transaction will become void.
  • The casino suggests its players to make a copy of all of their transaction details, games' rules, the payment plans and the latest regulations. Players must keep these in a handy place so as to avoid future misunderstandings and conflicts.
  • When you receive a payment by check, you must deposit said check to a financial institution within 30 days of receipt. Any delay could result in the check no longer being cashable. In this event the company is not responsible and a reissue of the check payment will not be made.
  • It is necessary to read, comprehend and agree to the above mentioned terms and conditions before installing and using the casino's software.

Country Based Restrictions

Based on your country of residence, restrictions apply to playing at the casino, the use of bonuses, redemption of free chips and/or deposits via credit card. We retain the right to lift these restrictions on an individual basis. Carefully go through the constraints that may apply.

You may view all country restrictions in this PDF document or you can download it in MS Word format.

You can contact us in order to appeal for any country based restriction(s). The casino shall assess your account and make the final call based on your case.

Marketing Communications

Your privacy is important to us. You may choose to unsubscribe from marketing communications, including email, text messages or phone calls at any time. Please note that you will still receive all transactional messages related to your account even if you unsubscribe from marketing communications.

Third Party Communications

The casino does not have control over third party marketing communications, including but not limited to, affiliate programs, marketing agencies, promotional agencies, etc. If you feel that you are the victim of spam activities conducted by a third party that is promoting or advertising the casino's product, please contact us. We will make every effort to contact the relevant third party and have your details removed from their database in order to stop any future communications from being sent to you. Please note that casino cannot promise any definitive resolution in respect of such requests to third parties.

The Company shall not be held liable for errors in terms and conditions in third party promotions or on third party websites.

Privacy policy

Because you have entrusted the team at Ruby Slots with your personal information as well as your financial information, we have outlined how we use this information and how we keep not only this safe but also how we guarantee the safety of your winnings.

Please be sure to read the information on this page for more information about these topics.


Ruby Slots (“The Company”) is an online company offering entertainment services pertaining to gambling. The Company is not limited to online activities (Internet Platform), it may also extend its activities across other channels (Alternative Platform) including but also not limited to the following:

  1. Interactive TV
  2. Mobile gaming

When making use of any of the services offered by The Company you are requested to divulge Personal Information (PI).

The Company is governed by laws that are designed to protect your privacy and the security of your PI. As a commitment to these laws The Company has created this document which outlines how The Company gathers your PI, how it is used and also how we keep it safe and also how this is done within the context of offering entertainment services.

The Company welcomes question regarding this privacy policy. Simply email us at [email protected] or contact us for further information.

This Privacy Policy is designed to be read as a complement to the Ruby Slots operated Sites and Services End User License Agreement.

The collection of information that is personally identifiable.

Each time you get in touch with us including when you register your Ruby Slots casino account, when you contact customer support or when asked to complete a survey, we collect PI from you including information that will identify you personally such as your name, email address, physical address, the date on which you were born and/or your credit/debit card information or bank details.

What do we do with this information?

We use the PI which we collect from you for one or more of the following reasons:

  1. In an attempt to provide you with the entertainment services offered by The Company
  2. In an ability to provide you with information requested by you
  3. To offer you customer support
  4. To promote other products or services to you offered by The Company or by the entityto which The Company belongs
  5. As a communication tool regarding updates to our software, policies or services
  6. To complement any of the any of the specifically stated purposes for gathering PI stated at the time at which the PI was provided to The Company

Who is this information disclosed to and who are the intended recipients of this information?

Your PI may be distributed to any one or more of the following groups of recipients:

  1. To employees within the Ruby Slots Group that may require your PI to offer you services such as customer support.
  2. Employees of white label partners in order to offer you with entertainment and gambling services.
  3. Third parties affiliated with Ruby Slots for the sole purpose of assisting Ruby Slots with providing services to customers.
  4. Third parties that assist Ruby Slots with the daily running of The Company enabling The Company to provide services to our clients.
  5. Auditors as they may require the PI for auditing purposes.
  6. Investors or stake holders in The Company that may require PI gathered in order to make informed decisions.

Where it is necessary to process this data these activities will be governed by a data processing agreement which protects the rights of the consumer pertaining to privacy and security of personally identifiable information. These laws hold any recipients listed above responsible for keeping any gathered information safe.

In addition to this The Company assures that any information provided by you will not be handed over to any governing bodies or authorities except in the case where it is legally required.

Choosing not to be contacted with promotional offers

Should you decide that you do not wish to be contacted with promotional offers we have made it simple to either opt out through electronic communication, the sign up process or by contacting customer support. Additionally you may send a blank email from the email address in question with “Remove” in the subject line to [email protected].

Your rights pertaining to your personal information.

In an attempt to ensure the correctness of your information and in order for us to continue to provide a meaningful service to you, clients of Ruby Slots are encouraged to contact us to review the PI that we have on record and offer up any corrections if applicable. Clients are asked to bear in mind that for administration purposes only, a small cost may be incurred onto any requests.

To have such a request fulfilled please contact us on [email protected]


In order to ensure that your PI is not disclosed to those who do not have the authorized access, that it is not damaged, lost or modified, we have implemented a strict set of processes, rules and policies that are followed by all recipients in order to assure the safety and security of the information provided to us.

The use of cookies

Upon registration, Ruby Slots may make use of cookies, which are small files that are saved on the hard disc of your computer to assist us in keeping records. They can assist us with recognizing when you return to the software or when you next visit our web-site. These cookies are helpful in that they assist us with providing a better, customized experience for our clients. Cookies also provide us with statistical information that pertaining to your use of our web-site. This information is used to improve the experience.

If you do not wish to accept cookies from Ruby Slots’ web-site or any other web-site please edit your settings in your browser options. We also reserve the right to deny access to users who do not wish to accept cookies.


Advertisements that are shown to you are done so with the use of a third party mechanism that monitors your activity on our web-site. This mechanism does not require personal information from you such as your name or email address. In order to provide you with relevant advertisements a cookie may be placed on your hard drive.

We also use information about your activity on our web-site to send information to third parties who provide services related to advertising to Ruby Slots. This is done through the use of web beacons or cookies which are provided to us by these third party platforms. The information that is gathered cannot identify you or any other visitor personally.

You may opt out of having this non-personal information collected by visiting and following the steps on how to opt out.

How we deal with minors

Ruby Slots does not target gather personally identifiable information from minors. Anyone that provides PII to Ruby Slots does so with the specific intention of stating that they are over 21 years of age. We reserve the right to verify the correctness of any PII that is collected from you and in the event that information has been collected from a minor we reserve the right to take the necessary steps including refusing to accept the information or permanently removing it from our records.

Transferring of personally Identifiable Information Internationally.

Since Ruby Slots has international scope it may be that your information is stored on servers outside of the European Union or that it may be transferred to other countries or companies. Should this occur you will receive warning in advance. The laws of these other countries may differ to those of the European Union and in the event that this should occur Ruby Slots commits to offering our customers a similar level of protection to that which they have previously enjoyed.

Maintenance of Information

Ruby Slots will not keep your PII for longer than it is necessary or until the time that it has fulfilled its purpose or until it is no longer required to provide a service to you.

Please bear in mind that this Policy is not static and can change and we reserve the rate to make changes as they are deemed necessary. Please be sure as a customer of Ruby Slots to check this document regularly. Should it be required to do so we will give you advance notice and if it is necessary to obtain your consent for any changes we will endeavor to do so especially when the changes pertain to new purposes.

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