Terms and Conditions

Welcome to Ruby Slots! By engaging in any activities on our website, you acknowledge that you have read, understood, and agreed to comply with the following Terms and Conditions.

Ruby Slots is the official trade name of our company, and any usage of terms, graphics, text, concepts, or methodologies on the website does not grant you any rights or ownership over them.

General Terms & Conditions for Membership

  • By playing at Ruby Slots, you confirm that you fully understand and agree to comply with these Terms and Conditions.

  • By using the Casino's website and its contents, you acknowledge that you acquire no rights to these terms, graphics, text, concepts, or methodologies.

  • Participation in the Casino's activities and games is only open to residents of jurisdictions where such participation is legal and not prohibited. Participation in the Game is void wherever prohibited by law.

  • The Casino is restricted to individuals of legal age as determined by the jurisdiction in which they reside. You may only participate in gambling events if it is legal for you to do so according to the laws of your jurisdiction.

  • Only one real account per player is allowed. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be canceled.

  • The use of the Casino and its website is permitted solely for personal entertainment and non-professional use. Any other entrance, access, use, or reuse of the Casino or the website is strictly prohibited.

General Site Rules

  • In order to use our Casino software and services, you must be at least 21 years of age or meet the minimum legal age for gambling as determined by your state or legal territory.

  • Upon signup, you must provide accurate and complete information to the Casino. If incorrect information is provided, inhibiting contact between the player and the company, the Casino reserves the right to close your account and void any winnings.

  • Information provided during the download of the Casino, signup process, or registration to any promotion will be treated with strict confidentiality. However, you may receive intermittent notices from the Casino and/or its partners. You have the option to unsubscribe at any time.

  • It is your responsibility to pay any applicable taxes or deductions on any winnings received from the Casino.

  • The outcome of game results is determined by the Casino's game server and its Random Number Generator (RNG) software. You agree to accept all outcomes as received in the client application.

  • The Casino and its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents, and retailers shall not be held liable for any costs, expenses, liabilities, or damages arising from your use of the website, materials, server, participation in games, or acceptance of any prize.

  • Certain country restrictions may apply to playing at the Casino, the use of bonuses, redemption of free chips, and deposits via credit card. Please refer to our country restrictions here for detailed information. You may contact us to appeal any country-based restrictions or seek clarification regarding your specific case.

  • Before a withdrawal can be processed, the player may be required to provide a government-issued photo ID and a clear selfie of themselves. Additionally, the player may be asked to verify their BTC crypto wallet address by making a small BTC deposit before any payout can be sent to said crypto wallet address. These measures are taken to ensure the security and integrity of our players' accounts.

  • The Casino reserves the right to request additional documentation to fully verify the player's identity and account details in cases where the verification process is not completed satisfactorily.

  • The Casino reserves the right to refuse or withhold bonuses or winnings if funds are canceled or denied by any payment service.

  • The Casino may, at its sole discretion, disqualify winnings in the event of fraudulent or promotional abuse activity by the player. This includes but is not limited to, having multiple active accounts, mismatched registration information, allowing another individual to use their account, engaging in professional gambling or betting patterns, deliberate chargebacks, or threatening the lifespan of a payment processing solution company.

  • The Casino reserves the right to add or discontinue games or services within the Casino without prior notice to its players.

  • It is your responsibility to keep your account number and password secure and private. You agree that no other person or third party, including minors, will use your account or access and use any materials or information from the website, accept any prize, or participate in any games. You are solely responsible for any purchases and losses that may occur on your account.

  • In the event of any dispute, all decisions made by the Casino are final. If you have a complaint, you may use the Central Dispute System (CDS), a third-party dispute system established by RTG, to settle player disputes.

  • The Casino reserves the right to block the account of any player deemed to be a professional or to void any winnings if the player is found to be in violation of our promotional terms and conditions.

  • The Casino reserves the right to disqualify winnings in case of system malfunctions or game errors.

  • We encourage responsible gambling, and you may request to be excluded from our software at any time. Employees of the Company, affiliates, or any agency working with the Company, as well as their immediate families, are not eligible to use the services provided by the Casino.

Casino Rules

  • By playing at Ruby Slots, you confirm that you fully understand and agree to comply with these Terms and Conditions.

  • Ruby Slots is the trade name of the Company, and you acquire no rights to such terms, nor any other terms, graphics, text, concepts, or methodologies, by using the website and its material.

Responsibility to Review Terms and Conditions

  • Please note that it is your responsibility to regularly review our Terms and Conditions to stay informed about any changes or alterations to the Casino's policies. The Casino reserves the right to modify the Terms and Conditions at any time without prior notification to its players.

  • If you continue to use the Casino software and services after an update has been made, it will constitute your acceptance of the changes.

No Deposit Bonuses

  • Unless explicitly stated otherwise, all No Deposit Bonuses are subject to the following terms and conditions.

Wagering Requirements

  • The bonus amount must be wagered a minimum of 20 times for Slots and Keno.

  • For all allowed Table Games and Video Poker, the bonus amount must be wagered 50 times.

Excluded Games

  • Baccarat, Craps, Pai Gow Poker, Roulette, Sic Bo, Slot Tournaments, Fish Catch, and War are not allowed for play with any No Deposit Bonus unless otherwise specified.

  • Wagers placed on these games will not contribute to meeting any bonus wagering requirements.

Maximum Withdrawal Limit

  • Unless otherwise stated, the maximum withdrawal amount from any No Deposit bonus is twice the face value of the bonus, with a minimum of $100.

  • For higher VIP Levels, please refer to our VIP Program for specific information.

Cashout Limit for Free Chips

  • Free chips valued below $50 will have a cash-out limit of no more than $100.

Consecutive Free Bonuses

  • Players cannot redeem multiple free bonuses consecutively.

  • If you have redeemed one No Deposit Bonus and are offered another, you must make a real-money deposit in between to be eligible for the second No Deposit Bonus.

Wagering Requirements and Maximum Withdrawal Limits

  • All No Deposit Bonuses are subject to the wagering requirements and maximum withdrawal limits mentioned above.

  • Once the wagering requirements are met and you are eligible to make a withdrawal, any excess amount over the Maximum Withdrawal Limit will be removed from your balance and cannot be withdrawn.

Mixing Deposits and Free Bonuses

  • Mixing deposits with a free bonus is not allowed.

  • If you make a deposit while using a No Deposit Bonus, the wagering requirements and maximum allowed cash-out of the No Deposit Bonus will still apply.

  • After completing your play with the No Deposit Bonus, we will credit the amount of your deposit back into your casino account, along with any deposit bonus you choose.

BTC Crypto Wallet Address Verification

  • For security purposes, before any payout from a free bonus can be issued, players may be asked to verify their BTC crypto wallet address by making a small BTC deposit.

All Deposit Bonuses: Standard Wagering Requirements

  • For all Deposit Bonuses, the following standard wagering requirements apply.

Wagering Requirements

  • The bonus amount must be wagered a minimum of 30 times.

  • For all allowed Table Games and Video Poker, the bonus amount must be wagered 60 times.

Excluded Games

  • Baccarat, Craps, Pai Gow Poker, Roulette, Sic Bo, Slot Tournaments, Fish Catch, and War are not allowed with any promotional bonus or No Deposit Bonus unless specifically stated.

Withdrawal Requirement

  • Prior to making a withdrawal exceeding the deposit, an amount greater than the sum of the bonus plus $100 (minimum allowed cash out) is required.

  • Example: If you deposit $100 and receive a 100% bonus for all allowed games, you will start playing with a total balance of $200. To fulfill the wagering requirements, you will need to wager $6,000 ($12,000 for table games and video poker). The original bonus amount of $100 will be deducted from any withdrawal request you make.

No Play/No Max Bonuses

  • Unless otherwise stated, No Play/No Max (No Rules) bonuses are intended for use only on Slots, Keno, Bingo, and Scratch Card games.

  • All other casino games are prohibited and restricted. Playing a prohibited or restricted game while using a No Play/No Max bonus will result in the voiding of any winnings generated during the use of the bonus.

  • Deposit bonuses for Slots and Keno with No Restrictions (No Playthrough and No Max Cash-Out) come with a minimum 1x playthrough requirement (deposit + bonus amount) before funds can be withdrawn.

  • Unless specifically stated otherwise, the bonus amount is considered non-cashable and will be removed from your withdrawal request.

  • Once the playthrough requirement has been fulfilled, if a player who used a No Play/No Max bonus proceeds to play a restricted or prohibited game, their winnings will be voided. The rules of the bonus will continue to apply even after the playthrough requirement is met.

Slot Tournaments: Entry to Tournaments

  • Tournament entries must be paid from a player's cash balance.

  • No Deposit Bonuses (Free Chips) may not be used to enter Tournaments unless specifically stated in the terms and conditions.

  • Tournament winnings generated from an entry paid for with a No Deposit Bonus will be voided.

Tournament Prizes

  • Tournament Prizes are added to a player's cash balance and are considered cash.

  • If a bonus or promotion was used prior to winning a Tournament, the terms and conditions of the original bonus still apply.

Free Roll Tournaments

  • Free Roll Tournaments do not require players to pay a registration fee.

  • Players may not consecutively play in Free Roll Tournaments. If a player participates in one Free Roll tournament, they must make a real money deposit into their account to be eligible for a second Free Roll tournament.

  • Prizes won in a Free Roll Tournament can be added to cash balances and withdrawn from the casino.

  • Any winnings from Free Roll Slot Tournaments may be used to play real money casino games. However, these winnings are subject to a minimum withdrawal amount of $100 and a maximum withdrawal amount of $1,000.

Tournament Credits

  • Tournament Credits are allocated at the beginning of each Tournament and are valid for the duration of the Tournament.

  • The player with the highest number of credits at the end of the Tournament is declared the winner.

  • Tournament Credits are not transferable to the player's casino balance and are only valid within the Tournament games.

  • Tournament credits are separate from your Casino Balance and cannot be withdrawn from the casino.

  • Wagers placed on Slot Tournament games using Tournament Credits will not count toward any wagering requirements.

Password Restricted Tournaments

  • Some Tournaments require a password to be unlocked (known as "Restricted Tournaments"). These passwords are provided exclusively by the casino.

  • Passwords obtained from sources other than the casino will not be considered valid entries and will result in the disqualification of any winnings accrued during the Tournament. Players using unauthorized passwords may have their casino accounts banned.

Password Restricted Tournaments with Coupon Code Entry Requirement

  • Players may be required to use a specific coupon code to access the Restricted Tournament password and enter the Tournament.

  • If a player has not used the specified coupon code and has obtained the password through other means, it will not be considered a valid entry. Players who do not use the required coupon code and obtain the Tournament password as provided by the casino will not be eligible to enter the Tournament or receive any Tournament winnings. Winnings from an invalid entry will be removed from the player's account, and the player may face a casino account ban.

Additional Terms Applicable to All Bonuses: Eligibility

  • Only players who have registered a Real Money Account are eligible to receive promotions.

  • Only one Real Money Account per player is permitted, and multiple accounts will be closed.

  • Players who register multiple accounts, including accounts with different personal details, will not be eligible to receive any bonuses or winnings, and all withdrawals will be canceled.

Usage Limits

  • Each promotional offer is available once per person, family, household address, email address, credit card number, and shared computer environments (e.g., university, fraternity, public library, workplace, etc.).

Bonus Crediting and Wagering

  • Bonuses will be credited to the player's Real Money Account as Casino Credits, unless otherwise stated.

  • All bonuses, including weekly and weekend coupons, comp points, cashback bonuses, No Deposit Bonuses, and comps, must be wagered at least 30 times (60 times for Table Games and Video Poker) before requesting a withdrawal.

  • Wagering on excluded games, such as Roulette, Craps, Baccarat, Pai Gow Poker, Fish Catch, War, and Sic Bo, is not allowed with any promotional bonus or No Deposit Bonus, unless specifically stated. Playing an excluded game before meeting the wagering requirements may result in the voiding of funds and closure of the account.

Non-Cashable Bonuses

  • All bonuses are non-cashable and will be removed at the time of withdrawal. For example, if a player receives a bonus of $100 and requests a $390 withdrawal, the $100 bonus will be removed, and the withdrawal will total $290. Withdrawal requests for amounts less than the bonus received will be denied and returned to the player's account.

Deposit Bonus Withdrawal Requirement

  • When using a deposit bonus, the withdrawal request must exceed the sum of the deposit and the deposit bonus. For example, if a player deposits $100 and receives a $100 bonus, the withdrawal request must exceed $200.

No Existing Balances for No Deposit Bonuses

  • No deposit promotions and bonuses can only be redeemed if the player has no existing account balances and no pending withdrawals unless otherwise stated.

Bonus Limitations

  • Free Chips are not allowed for use in Slot Tournaments unless stated otherwise.

  • Promotions cannot be used in conjunction with other offers unless explicitly permitted.

  • Bonuses may be refused or withdrawn at the casino management's discretion in cases of suspected promotion abuse. Withdrawals will be audited, and fraudulent claims may incur a processing fee.

Amendments to Terms and Conditions

  • The company reserves the right to amend these Terms and Conditions at any time without prior notice. Any amendments will become effective immediately upon being posted in the "Terms and Conditions" section of the website.

  • It is the player's responsibility to regularly review the Terms and Conditions and check for any additional rules provided in promotional emails. If there are any uncertainties regarding a specific promotion, it is advisable to contact the support team for clarification before participating.

  • The management retains the right to terminate or modify any promotion or offer at any time, without prior notice or obligation.

Country Restrictions

    Please follow this link here to ensure your eligibility based on your country of residence and learn about potential restrictions. Your location can impact your access, bonus usage, free chip redemption, and deposit methods. Please review the details carefully and contact us directly if you need to check your account status.

Cashback Terms

  • Regular bonus cashback and monthly cashback are subject to a 40 times wagering requirement (60 times for Table Games and Video Poker). Please note that play on Roulette, Craps, Baccarat, Pai Gow Poker, Fish Catch, War & Sic Bo, and Slot Tournaments is excluded from meeting the wagering requirements.

  • Unless stated otherwise, Cashback bonuses have a maximum withdrawal limit equal to the amount of the insurance. If your deposit was under $100, your withdrawal will be limited to $100. This includes bonuses sent via promotional emails. For more information, please refer to our VIP program.

  • Cashback credits cannot be used to enter Slot Tournaments at the Casino due to their wagering requirements and withdrawal limits.

Weekly Cashback

  • The Weekly Cashback bonus is subject to a 40 times wagering requirement (60 times for Table Games and Video Poker). Please note that play in Baccarat, Craps, Pai Gow Poker, Sic Bo, Slot Tournaments, Fish Catch, Roulette, and/or War is excluded from meeting the wagering requirements.

  • Weekly Cashback is credited every Sunday afternoon to players with no pending withdrawals and no approved withdrawals within the previous 7 days.

  • The Weekly Cashback is calculated based on net deposits (minimum $50) made over the previous 7 days.

  • Unless otherwise stated, the Weekly Cashback bonus has 2x maximum withdrawal limit (minimum $100).

  • The Weekly Cashback will not be credited if you have an existing balance of $10 or more.

Comp Points Terms

  • Comp points are earned while playing certain games at the casino.

  • You cannot earn comp points while using a no deposit bonus or playing games using previously redeemed Comp Points.

  • Every 100 Comp Points have a value of $1.

  • The minimum number of comp points that you can redeem is 1,000.

  • To be eligible to redeem your comp points, your account balance must be $0, and you must have no pending withdrawals.

  • Except for restricted games, the wagering requirement for all comp points is as follows: 40 times on Slots, Keno, Bonus Bingo, and Scratch Cards, and 60 times on all other allowed games.

  • Unless stated otherwise, Comp Points come with a 1 times maximum withdrawal limit (minimum $100).

Processing Fees and Limitations

  • Withdrawals may incur a processing fee of up to $40, depending on the payment processor and/or withdrawal amount.

  • Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to players on a weekly or monthly basis may vary.

  • In some cases, your withdrawal may be split into multiple payments with separate approval times, due to limitations enforced by third-party payment processors.

  • The casino reserves the right to combine multiple withdrawal requests into as few requests as possible to expedite payments, up to the maximum allowed amount to be paid per week.

Important Information About Check Payments

  • When you receive a payment by check, it must be deposited to a financial institution within 30 days of issue. Failure to do so may render the check invalid, and re-issuance will not be provided.

  • Checks must be deposited into your bank account and not cashed.

  • Checks may not be endorsed to a third party.

  • Under no circumstances should you mention that the checks are related to online gaming.

  • The company will not be held liable if any of the above conditions regarding checks are not met. Check payments will not be reissued.

Important Information About Withdrawal Approvals

  • All withdrawal requests must undergo a review and approval process by the casino before being sent for payment.

  • We strive to review and approve or deny all withdrawal requests within 7-10 business days.

  • Once approved, your payment will be made within 7-10 business days.

  • Please note that as an international transaction, additional currency conversion and processing fees may be charged by your bank and/or other involved financial institutions.

Manager Withdrawal

  • An approved "Manager Withdrawal" refers to the removal of a portion of the player's balance that was deemed ineligible for withdrawal. This amount may include bonus funds (non-cashable) or excess funds resulting from exceeding the Maximum Withdrawal Amount on a previous bonus.

Cashback or Insurance Bonuses

  • Cashback or Insurance bonuses cannot be accumulated unless otherwise stated by casino management.

Marketing Communications

  • Your privacy is important to us. You have the option to unsubscribe from marketing communications, including email, text messages, or phone calls, at any time. Please note that even if you unsubscribe from marketing communications, you will still receive transactional messages related to your account.

  • We do not send unsolicited communications, nor do we condone such practices. If you believe you are receiving unsolicited emails from our company, please report this to help@rubyslots.com.

Final Agreement

  • These Terms and Conditions represent the complete and exclusive agreement between the player and the company, superseding any prior agreements, representations, or understandings related to claiming promotional or bonus offers.

We hope that these Terms and Conditions provide clear guidelines and ensure a fair and enjoyable gaming experience at Ruby Slots. If you have any further questions or require assistance, please don't hesitate to contact our support team.